1. Information We Collect

When you create or use a Tarteel Centre account, we may collect:

• Your name
• Your email address
• Your account password, which is securely handled through Firebase Authentication
• Your selected user role, such as student or teacher
• Information related to your learning activities and progress
• Qur'an reading progress and bookmarks
• Teacher connection requests and related information
• Class and scheduling information
• Package and class information
• Payment and transaction information necessary to process and verify purchases

Tarteel Centre does not currently collect phone numbers as part of account registration.

2. How We Use Information

We use collected information to:

• Create and manage user accounts
• Authenticate users and maintain account security
• Connect students with teachers
• Manage teacher requests and learning relationships
• Provide Qur'an, Qira'at, and Tajwid learning features
• Save reading progress and bookmarks
• Manage classes, packages, and learning activities
• Process and verify payments
• Send relevant notifications and reminders
• Improve the functionality, reliability, and security of the application
• Respond to support requests and resolve technical problems

3. Payments

Payments made through Tarteel Centre may be processed through Paystack.

Tarteel Centre does not store users' full card details. Payment processing is handled through Paystack's payment infrastructure.

Transaction information necessary to identify and verify a payment may be stored in our systems, including information such as the transaction reference, package purchased, amount, currency, payment status, and associated user account.

Payment information is also subject to Paystack's applicable privacy policy and terms.

4. Firebase Services

Tarteel Centre uses Firebase services, including Firebase Authentication, Cloud Firestore, and Cloud Functions, to provide and secure application functionality.

These services may process information necessary to authenticate users, store application data, process requests, and operate backend functionality.

5. Learning and Account Data

Information relating to your use of Tarteel Centre may be associated with your account. This may include:

• Qur'an reading progress
• Bookmarks
• Teacher connection information
• Class information
• Package information
• Learning activity

This information is used to provide personalized learning functionality and manage your participation in the platform.

6. Notifications

With your permission, Tarteel Centre may send notifications such as learning reminders, class-related notifications, or other important service information.

You may control notification permissions through your device settings where supported.

7. Data Sharing

We do not sell your personal information.

Information may be shared with service providers when necessary to provide application functionality, including services such as Firebase and Paystack.

We may also disclose information when required by applicable law, legal process, or to protect the security and rights of users and the service.

8. Data Security

We take reasonable technical and organizational measures to protect user information from unauthorized access, alteration, disclosure, or destruction.

Sensitive backend credentials, including payment service credentials, are not stored directly in the mobile application.

However, no electronic system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain account and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Tarteel Centre may provide educational services that can be used by children. Where applicable, use of the service by children should be undertaken with the involvement, supervision, or consent of a parent or legal guardian in accordance with applicable laws.

We do not knowingly request unnecessary personal information from children.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of your information.

For privacy-related requests, contact us using the contact information below.

12. Account Deletion

Users may request deletion of their Tarteel Centre account and associated personal information by contacting us.

Certain information, such as transaction records, may need to be retained where required for legal, security, accounting, or legitimate business purposes.

13. Third-Party Services

Tarteel Centre may use third-party services to operate specific features of the application.

These may include:

• Firebase
• Paystack
• Google services associated with application functionality

Third-party services may have their own privacy policies and terms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be made available through the Tarteel Centre service or our official website.

15. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:

Tarteel Centre
Website: www.tarteelcentre.com
Email: info@tarteelcentre.com

Last updated: 18 September 2026